24/7 Emergency Service

(214) 517-4230

Dispatch

Request a service visit

For equipment that is down right now, call the emergency line — a live dispatcher will confirm your arrival window on the first call.

Request a service visit

Tell us the equipment and the symptom — dispatch responds with a confirmed arrival window.

What happens next

From your call to a documented fix

  1. 01

    Call or request service

    Tell us the equipment, symptom and site. Dispatch confirms a window in minutes, not days.

  2. 02

    On-site diagnosis

    A certified tech arrives with a stocked truck, diagnoses the fault and quotes before touching a wrench.

  3. 03

    Repair & verify

    We repair with OEM parts, verify temperatures and performance, and document the fix.

  4. 04

    Report & follow-up

    You get a digital service report per asset, plus a PM recommendation so it doesn't happen again.

Pick a division

Not sure what to request?

Coverage

Where we dispatch

  • EPA Section 608 certified refrigeration technicians
  • Licensed gas and electrical trade coordination
  • NSF-listed equipment and shelving specifications
  • Manufacturer warranty filing on your behalf
  • Fully insured crews with COI on request

Service FAQs

Site directory

Looking for something specific?

Service divisions, city coverage pages and the rest of the site.

Service divisions

  • Installation Services

    Set, connected, started up and verified — walk-ins, ice machines, cooking lines and hood systems installed by crews who commission equipment every week.

  • Maintenance Services

    Scheduled visits, documented per asset, plus emergency coverage for the nights when something still goes down mid-service.

  • Storage Solutions

    Layouts, shelving and refrigerated capacity planned around how your kitchen actually receives, rotates and pulls product.

  • Consulting Services

    Equipment planning, layout and workflow support, procurement coordination and compliance guidance before a single unit is ordered.

  • All commercial kitchen services
Call (214) 517-4230